Terms and Conditions
Terms of Service
Terms of Service
The following general terms and conditions apply to the contractual relationship between you (hereinafter referred to as buyer) and airport–liner.com, Nico Braun, Schießmauer 11, 89129 Langenau/Göttingen, Germany (hereinafter referred to as airport–liner.com) and will be accepted by you with your order.
1. Conclusion of contract
1.1 The contract is concluded by e-mail, on written, oral, or telephonic order of the customer and subsequent written confirmation by airport–liner.com. All agreements, collateral agreements, and supplementary agreements shall be recorded in writing.
1.2 The buyer is bound to his order for 10 days. Within this period of time, generally immediately after registration, confirmation will be given by airport–liner.com. If there are less than three business days between the order and the beginning of the transportation, coordination by telephone is necessary due to the short-term nature.
1.3 If the confirmation differs from the order of the customer, this confirmation is based on a new contract application, to which airport–liner.com is bound for 10 days. The buyer can accept the offer within this period, the date of the receipt of the declaration of acceptance at airport–liner.com is decisive.
2. Payment
2.1 Payment shall be made according to the method of payment chosen at the time of order, but at the latest on the first ordered tour. If no payment has been made before the tour, airport–liner.com may refuse transportation.
2.2 Changes in service after the conclusion of the contract at the request of the customer shall be invoiced additionally with a flat processing charge of EUR 5.
2.3 The buyer shall be liable for the payment of the transportation charge for his registered passengers, provided that he has accepted this obligation by means of a separate declaration.
3. Contractual obligations
3.1 The contract obliges airport–liner.com to carry out the agreed transportation with the agreed or an equivalent replacement vehicle. Equivalent replacement vehicles from other companies can also be used.
3.2 The following basic services are included in the price: Transportation according to the type of transfer booked and the number of passengers as well as the transportation of luggage (per person 1 suitcase 20 kg + 1 hand luggage). This does not include services which arise due to changes in wishes, tour extensions due to unsolicited pickup addresses, or the behaviour of the customer or his passengers. Pick-up is from a single address per order. Tours to further addresses within an order directly on the way from or to the airport, for excess baggage exceeding the free baggage allowance, bulky objects (ski, sports equipment, surfboards etc.) as well as further services not included in the basic price or agreed services, we charge a surcharge according to the published rates of airport–liner.com. The premise, however, is the registration of these special services in the run-up to the transportation at airport–liner.com. If this declaration is omitted by the buyer, the transportation is carried out according to the agreed basic services. In this case, there is no change of service.
3.3 The determination of the pick-up times of the buyer is solely the responsibility of airport–liner.com. The determining factors for the determination are the type of transportation chosen, the travel time, the road and weather conditions, as well as the provisions of the charter and scheduled airlines. Deviating regulations must be agreed with airport–liner.com and require written confirmation.
3.4 The buyer is obliged to keep himself available at the specified pick-up time at the appointed pick-up location, as otherwise the transportation claim expires. If, upon receipt of the order confirmation, changes are made to the flight times, the airline, or the airport, the customer is obliged to communicate these to airport–liner.com in writing or by telephone, as otherwise the obligation to transportation will expire. Airport–liner.com shall not be liable for damages caused by the customer’s delay or false information at the time the contract is concluded, as well as for delays due to traffic jams, extreme weather conditions, air traffic control strikes, and force majeure, unless caused by intent or gross negligence on the part of Airport–liner.com.
3.5 Dangerous, perishable, flammable or explosive objects are not conveyed. Animals are accepted in the vehicle only upon explicit agreement with airport–liner.com (solely for exclusive transportation). Furthermore, soiled objects, bulky as well as insufficiently secured or badly packaged luggage, etc., are only allowed in the vehicle, as far as damage, dirt, or endangerments are excluded.
3.6 Furthermore, the liability of airport–liner.com is regulated in section 7, as far as claims of the buyer from traffic safety obligations or the infringement of diligence obligations come into consideration.
4. Obligations of the buyer and his passengers
4.1 The buyer as well as the passengers who are registered by him must comply with the necessary, objectively required instructions from the driver. This applies in particular to safety and regulatory instructions.
4.2 If serious disruptions affecting transport security are not terminated in the event of an injunction or warning from airport–liner.com or its personnel, airport–liner.com may refuse further transportation. The entitlement to compensation remains unaffected, taking into account saved expenses. The right to compensation for further damages remains unaffected.
5. Withdrawal from the contract of transportation – Non-utilization of transportation service
5.1. Airport–liner.com may withdraw from the contract in accordance with statutory provisions. The buyer can withdraw from the contract at any time, whereby the following cancellation fees are charged:
- Cancellation of the customer after 12:00 am of the day before the departure: Full transportation price
- Cancellation by the customer prior to 12:00 am of the day before the departure: 50% of the transportation price
- Earlier cancellation: free of charge
Decisive for the time determination is the receipt of the withdrawal declaration at airport–liner.com. The written form is recommended to the customer. Proof of minor cancellation disadvantages is open to the customer.
6. Termination of the contract of transportation
6.1 airport–liner.com and the buyer may terminate the contract if there is a valid reason for which they are not responsible and which makes the continuation of the transportation unacceptable, particularly in cases of force majeure such as war, unrest, pandemics, weather and road conditions, significant violations of the buyer and his persons in accordance with section 4.2 etc.
6.2 In these cases, airport–liner.com must take the necessary organizational handling measures in consultation with the buyer during the transportation time. For services rendered, airport–liner.com receives compensation according to its usual rates. Any additional costs incurred shall be borne by the buyer.
7. Liability
7.1 airport–liner.com is, as a matter of principle, liable within the scope of § 23 of the Passenger Transport Act (“Personenbeförderungsgesetz”) for damage to property (exclusion of liability, insofar as property damage exceeds EUR 1000 and is not based on intent or gross negligence).
7.2 In all other respects, the contractual liability, irrespective of the legal basis, is limited to the threefold transportation price insofar as there is no intent or gross negligence or there are no warranted characteristics missing. Unaffected by this are the claims arising from an unauthorized act according to §§ 823 ff BGB (German Civil Code) or the Haftpflichtgesetz (German Civil Liability Act) and the Straßenverkehrsgesetz (German Road Traffic Act).
7.3 Further liability is excluded, referring to section 3 of this contract.
8. Applicable law
Only German law shall apply to the contract.
9. Jurisdiction
The customer can only sue airport-liner.com at its legal domicile.
10. Severability clause
The invalidity of individual provisions in principle does not justify the invalidity of the contract otherwise.